Refund & Cancellation Policy

Order Cancellation

Orders may be cancelled within 24 hours of placement. Once production or shipping has started, cancellation requests cannot be accepted.

Refund Policy

Refunds are provided only if the order is cancelled within the eligible period or if the delivered product is damaged, defective, or incorrect.

Refund Timeline

Approved refunds are processed within 7–10 business days through the original payment method.

Non-Refundable Items

• Customized furniture.
• Made-to-order products.
• Products damaged due to misuse.

Need Assistance?

Email: support@woodenoak.com
Phone: +91 98765 43210